Privacy Policy

Overstood LLC

Effective Date: March 12, 2026

Overstood LLC (“Overstood,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, interact with us, or engage our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Company name

  • Phone number

  • Information submitted through contact forms, email inquiries, or other communications

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referral source

This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and communicate with you

  • Provide consulting services and client support

  • Improve our website, content, and marketing efforts

  • Send occasional communications related to our services or insights

  • Maintain the security and integrity of our systems

We do not sell or rent personal information to third parties.

Client Data and Data Processing

Overstood provides CRM, lifecycle marketing, and customer engagement consulting services. In the course of providing services, we may access or process data belonging to our clients.

In these situations:

  • Overstood acts as a service provider or data processor on behalf of the client.

  • The client remains the data controller and owner of the data.

  • We access and process such data only as necessary to perform contracted services.

  • We treat all client data as confidential and implement reasonable safeguards to protect it.

Client data is handled in accordance with applicable contractual agreements and data protection laws.

Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience and analyze site usage.

These technologies help us understand how visitors interact with our website and allow us to improve performance and content.

You can adjust your browser settings to refuse cookies if you prefer.

Third-Party Services

We may use trusted third-party services to support our operations, including website hosting, analytics tools, and marketing platforms. These providers may process limited information on our behalf and are expected to maintain appropriate privacy and security practices.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

For California Residents (CCPA / CPRA)

California residents may have the right to:

  • Request access to personal information collected about them

  • Request deletion of their personal information

  • Request information about how their data is used or shared

Overstood does not sell personal information.

For Individuals in the European Economic Area or United Kingdom (GDPR)

Individuals located in the EEA or UK may have the right to:

  • Access the personal data we hold about them

  • Request correction or deletion of personal data

  • Restrict or object to certain processing activities

  • Request data portability where applicable

Requests may be submitted using the contact information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or our data practices, please contact: info@overstood.co

Overstood LLC